Frequently Asked Questions

All prices on our website are listed in U.S. dollars (USD) and are displayed using the symbol US$.
Payments are processed in USD. If you are purchasing from outside the United States, your bank or payment provider will automatically convert the amount to your local currency at the time of the transaction.

Payment is made in advance by canceling 100% of the price of the products and shipping through the following companies:

• PayPal.
• Bank Transfer.
• Western Union.
• MoneyGram.

Wholesale Orders

If you own a business, boutique, gift shop, museum store, or online shop and would like to buy at wholesale prices, follow these steps:

1. Create a wholesale account by registering here:
   Wholesale Account Registration
2. Complete the registration form with your business information.
3. Wait for approval. Our team will review your application and notify you once your wholesale account has been approved.
4. Once approved, sign in to your account and place your wholesale order.

Please note: Wholesale orders require a minimum purchase of US$250 in products (excluding shipping).

Retail & Sample Orders

If you’re shopping for personal use or would like to purchase samples, simply follow these steps:

1. Browse our online store and select the products you’d like to purchase.
2. Add your selected items to your shopping cart.
3. Enter your shipping and payment information during checkout.
4. After your payment is completed, you’ll receive an order confirmation by email.

There is no minimum order for retail or sample purchases. You are welcome to order one item or several at our regular retail prices.

If you have any questions before placing your order, please contact us at info@akllaexport.com.

No. Anyone can purchase from our store. There is no minimum order for retail purchases or sample orders, so you’re welcome to buy a single item or several at our regular retail prices.

If you’re buying for resale, you can also apply for a wholesale account to access wholesale pricing. Wholesale accounts require a minimum purchase of US$250 in products (excluding shipping).

• FedEx: For orders up to 1.5 kilos – Delivery time between 4 to 6 days.
• DHL: For orders over 1.5 kilos – Delivery time between 4 to 6 days.
• SERPOST: For order from to 20 kilos – Delivery time from 2 to 3 weeks.

Yes! If your order reaches 50 kg or more (by actual or volumetric weight), we can offer substantially discounted DHL shipping rates. This is ideal for larger shipments or wholesale purchases.

Please contact us with your location and order volume, and we’ll provide a personalized shipping quote.

At Aklla Export, we understand that your brand is unique and special. That’s why none of our products bear our company’s brand; instead, some proudly feature the imprint or embroidery of Marca País Perú, as shown in the product photos. The idea is to provide you with complete freedom to personalize them with your distinctive touch. Feel free to showcase your brand on our products or through accompanying labels! We are here to help you stand out.